Most orders are processed next business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders that are fulfilled though our drop-shipping partner are processed within three (3) business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Free shipping: We offer free domestic shipping on all orders via economy service. Our preferred shipping service is USPS.
Drop Shipping: Some of our products are shipped directly from the manufacture. In this case they will use their preferred shipping service (UPS, FedEx, etc.) There are no additional charges.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Only orders shipped via USPS can be delivered to a P.O. Box.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping cost (if applicable) for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com